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Case studies

CRM/ERP/Intranet

Social Network

E-Commerce

CRM/ERP/Intranet Case Study

Problem

Socket Finnish produces "smart house" devices, such as remote-controlled sockets. To be effective, the company needed to automate the process of ordering components from third-party suppliers.

Solution

1

WE CONDUCTED A THOROUGH BUSINESS ANALYSIS AND CREATED A PROJECT ROADMAP

2

OUR EXPERTS CONSULTED THE CLIENT ON DIFFERENT ASPECTS OF DOING BUSINESS ONLINE

3

WE CREATED AN INFORMATION SYSTEM TO ENHANCE PERFORMANCE AND MINIMIZE COSTS

Result

We implemented a project with following features:
- A complex system to identify the components needed to create a product
- Directory of components by category
- Electrical circuits and system preservation
- Accounting for the supply of components, the supply plan
- Calculate the cost for the product on the basis of the components

Social Network Case Study

Problem

Physorg.com commissioned us with creating Pebuzz.com, a social network for electronics enthusiasts. Our task was to build a platform that will allow users to make friends, discuss the latest gadget news, and read gadget reviews by other users and experts.

Result

We developed a startup project and turned it into a profitable business.

The new social network has the following features:
- Multiple gadget directories with automatic updates
- Automatic collection and moderation of news
- A rating system for gadgets
- Direct messages, friend lists, message board, rating system
- Wish lists and lists of available gadgets
- Review creation tool

E-Commerce Case Study

Problem

Leanspa LLC, a major American pharmaceuticals company, commissioned us with building an e-commerce platform. The strong Iteora team, qualified pharmacists, and professional marketers worked together to bring this ambitious project to life.

Solution

1

WE DEVELOPED AN ADVANCED E-COMMERCE PLATFORM TO ALLOW LEANSPA LLC TO RUN 11 ONLINE STORES IN THE USA AND 3 STORES IN IRELAND, GERMANY, AND THE UK.

2

This project involved both direct sales and an innovative scheme,

3

WE IMPLEMENTED MULTIPLE PAYMENT METHODS, INCLUDING VIA AUTHORIZE.NET, USAEPAY, TOTAL-APPS, PAYPAL AND GOOGLE CHECKOUT. THIS MADE ONLINE SHOPPING WITH LEANSPA LLC EASIER AND HAD A DRAMATIC EFFECT ON OUR CLIENT’S RANKING.

Result

Daily purchases on the online platform have reached 5,000 in the United States, Ireland, the UK, and Germany. The company’s turnover has amounted to about 700,000 US dollars.

The platform features:
- Billing system to automatically charge customers for subscription and trial mode;
- Warehouse management system to create and manage orders;
- System to provide HelpDesk customer service, with integrated IVR system for phone assistance;
- System to easily build and manage e-commerce sites;
- Automatic handling of goods returns, subscription cancellations and refunds.

IP Telephony

Android

iOS

IP Telephony Case Study

Problem

Our regular client Alfa Telecom JSC requested us to develop a tariff system for IP telephony. For many years the company "Alfa Telecom JSC" has provided IP telephony services for individuals in Moscow and St. Petersburg. Due to the increased workload, our client needed a new software to effectively manage IP telephony billing and improve its operational reliability. Our system integrates with Cisco equipment and our client’s billing system.

Solution

1

WE HAVE CREATED A CLEAN AND INTUITIVE INTERFACE TO EASILY ADD PRICE LISTS FROM ANY NUMBER OF TRAFFIC PROVIDERS

2

THE SYSTEM ANALYZES THE DATA TO IDENTIFY THE BEST PROVIDER BASED ON PRICE AND QUALITY

3

WE HAVE DEVELOPED A SMART SYSTEM TO COPY DATA, SHOW THE HISTORY OF CHANGES, AND OFFER ALTERNATIVE VENDORS IN CASE OF POOR CONNECTION QUALITY

Result

The new unique tool allowed our client to save up to 20% of the turnover due to cheaper routes.

The system features:
- Data exchange with Cisco IP telephony equipment
- Ability to add price lists in any format and from any vendor
- Automatic search for the best telecom providers in each category
- History of actions, changes, providers, and prices
- Monitoring of communication services quality
- Differentiation of access rights
- Generation of reports and statistics

Android Case Study

Problem

Medical Xpress is a web-based medical and health news platform which is a part of the established Phys.org network. In April of 2011, Medical Express launched a website for the Phys.org medical research channel. The company commissioned us with developing an Android mobile app to publish healthcare and medical news.

Solution

1

Our experienced developers implemented the mobile application in just one month.

2

We used the following technologies: PHP, jQuery and Yii2.

3

WE HAVE DEVELOPED AN APP TO POST HEALTHCARE AND MEDICAL NEWS, INCLUDING SUCH AEAS AS CANCER, AIDS/HIV, NEUROSCIENCE, GENETICS, DISEASE, MEDICATION, PSYCHOLOGY, PSYCHIATRY, AND MORE.

Result

Features:
- Customizable content
- Bookmarks
- Rating system
- Share buttons (email, Twitter, Facebook)
- The mobile app is fully functional offline

iOS Case Study

Problem

The Science X network (sciencex.com) is our loyal client that operates major news platforms, such as Phys.org and Medical Xpress. This time the client needed a mobile app to aggregate news from multiple sources and generate unique content in the field of electronics and technology.

Solution

1

WE IMPLEMNTED THE PROJECT IN JUST ONE MONTH

2

We met our client’s requirements perfectly.

3

WITH THE NEW MOBILE APP, THE CLIENT HAS MANAGED TO GROW THEIR AUDIENCE

Result

Tech Xplore provides the latest news and updates across multiple fields, including information technology, robotics, engineering, green tech, computer sciences, semiconductors, telecom, and high technology.

The content is 100% unique and updated daily.
Features:
- Customizable content
- Bookmarks
- Rating system
- Share buttons (email, Twitter, Facebook)
- The mobile app is fully functional offline

Body leasing

Travel Software

Education software

Body leasing Case Study

Problem

Corazon Group was experiencing difficulties with finding a dedicated expert in programming and integrating them into the existing team. Our task was to find a developer with an extensive experience in Asterisk and Erlang to manage body leasing processes.

Solution

1

WITH OUR EXTENSIVE DATABASE, WE MANAGED TO FIND THE REQUIRED SPECIALIST IN JUST A COUPLE OF WEEKS

2

We organized the workplace and communication

3

WE MADE SURE THAT OUR DEVELOPER PERFECTLY FIT THE EXISTING TEAM AND THE PROJECT REQUIEREMENTS

Result

Corazon Group managed to complete the project within the agreed timescale and meet their client’s high requirements.

Our Asterisk and Erlang specialist worked directly with Corazon Group’s client under our guidance and control.

Travel Software Case Study

Problem

Deir Tour, a large travel agency in Saint-Petersburg, faced the problem of effectively organizing the operation of its five offices. Standard internal management systems failed to match the needs of a fast growing company. The only possible solution was to develop a custom intranet system.

Solution

1

WE DEVELOPED AN INTRANET SYSTEM THAT FULLY AUTOMATED THE OPERATION OF THE COMPANY’S OFFICES AND MADE THE PROCESSES TRANSPARENT FOR MANAGEMENT

2

THE SYSTEM BRINGS TOGETHER TRAVELLERS’ REQUESTS AND CONTAINS A DETAILED DATABASE OF CUSTOMERS AND EMLPLOYEES, INTERNAL CHAT, AND FORUM

3

THE SYSTEM AUTOMATICALLY GENERATES A PACKAGE OF DOCUMENTS FOR TRAVELERS AND SENDS EMAIL AND SMS NOTIFICATIONS OF TICKETS, EARLY CHECK-INS AND OTHER EVENTS TO MANAGERS AND CLIENTS

Result

With the new powerful intranet software, the company’s profit grew by 23% in three months.

System features:
- A unified database of customer requests and orders across all company offices
- Client base
- Employee base and personal information processing
- Internal chat
- Internal forum
- Automatic generation of documents for tours
- Automatic generation of accounting documents
- Email and SMS notifications

Education software Case Study

Problem

Our returning customers from the US Light Academy LLC requested us to develop a complex online educational project. The task was to build a sophisticated website with a flexible management and online sales system. We had to find a unique technical solution to integrate a memory training system and statistics system. Moreover, we had to add a forum with a number of technical features.

Solution

1

IT ONLY TOOK US A YEAR TO COMPLETE A PROJECT THAT BIG

2

OUR COMPETENT BUSINESS ANALYSIS AND EFFECTIVE PROJECT MANAGEMENT SYSTEM HELPED US CREATE A VIABLE PROJECT ROAD MAP

3

WE MET DEADLINES FOR ALL PROJECTS STAGES

Result

With the new unique system, our client has launched a highly profitable business. The project has earned more than 2 mln. dollars.

1. Website with secure billing system (credit cards, PayPal, 2checkout and others) and easily manageable content. Built-in social statistics system, affiliate program, splitter, ability to create any online content, online support chat, ability to quickly create a landing page, visual click stats (heatmaps).
2. Our team created the forum from scratch. The forum features a powerful moderation and pre-moderation system, differentiated access levels, and the tool to create landing pages directly in posts.
3. The online learning system that features tools to protect content and track lesson duration and student progress.
4. Test Designer tool that allows users to create memory training tests.
5. Memory Championship module that allows users to compete with each other.
6. HelpDesk system enables users to ask instructors questions.
7. Knowledge base - Find answers to questions on training, grouped by topics and lessons.
8. Built-in e-mail newsletters.

Consulting

Consulting Case Study

Problem

Springlane.de – our amazing client with whom we still maintain a close and friendly relationship – came to us with an IT department optimization problem. Our task was to do a thorough business and IT analysis and come up with a solution to boost the company’s profits. For us, it was a challenging project as we hadn’t worked with the online platform that sells kitchen utensils before.

Solution

1

OUR EXPERTS PERFORMED A COMPREHENSIVE INDUSTRY ANALYSIS

2

WE IDENTIFIED OUR CLIENT’S CORE PROBLEMS AND FOUND THE WAYS TO OPTIMIZE THEIR BUSINESS

3

WE PROVIDED GUIDANCE ON HOW TO EFFECTIVELY ORGANIZE THE IT DEPARTMENT AND ENSURE ROBUST COOPERATION WITHIN THE COMPANY

Result

Our consultations on IT, Scrum, and project management resulted in improved business processes.

Now we are discussing the possibility of leasing our programmers and testers to Springlane.de.

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We worked with Iteora for over a year. This company is the best contractor a client can dream of. The result of our cooperation was a new-format social network. Furthermore, Iteora continues to consult us on technical and other issues.

Dmitry Kovalski

MediaNetwork

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Not only has Iteora created a strong and effective system from scratch but also provided us with further support, such as consultations, revisions, and updates. We have no complaints.

Oleg Shchegolev

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